SHIPPING


Orders are processed on Sundays and shipped on Mondays. The cutoff time is Sunday at 10 AM (EST).

  • For domestic (US) orders, orders will be sent via USPS (2-5 business days)

  • International orders will be shipped via USPS (2-4 weeks). Please note that customers outside the US will be responsible for paying VAT when their package arrives at customs in their country. You could also prepay the VAT when making the purchase through my Etsy store. 

  • EU/UK I am working on opening an online shop in Spain to reduce shipping costs. 

If your order has not arrived within the expected timeframe, please contact us at emedrawingshop@gmail.com for assistance.


F R E Q U E N T L Y  A S K E D  Q U E S T I O N S 


Do orders always ship on Mondays?
Yes, orders ship on Mondays, unless I'm attending a convention over the weekend. In that case, I will post an announcement bar at the top of the website indicating the new shipping date. Please check for updates.


Are shipping orders tracked?
Yes! Once your order is shipped, you will receive an email with a tracking number to follow your package’s progress.

Can I Change my Shipping address?
If your order has not yet been shipped, you can update your shipping address. Please email us at emedrawingshop@gmail.com with the new address before the Sunday cutoff.

Once you have received your tracking email, we can no longer edit the shipping address. If your package has been shipped, you will need to contact the postal service directly for further assistance.

Double-check your shipping address before completing your order to avoid problems!

Can I return or cancel my order? 
We do not accept returns or exchanges. However, you may cancel your order before Sunday at 10 AM (EST) if you change your mind. To cancel, email us at emedrawingshop@gmail.com

Once the order has been processed and shipped, cancellations are no longer possible.